The tanġware Journal

Development note. References to Tangi describe prototypes or the product experience we're building.

The connection is the hardware

AI feels uneasy when it is everywhere and nowhere. A robot you can see, touch and switch off is one you can trust.

The AI that unsettles people is the one they cannot find. It lives in the phone, the speaker, the car and the feed, and it never shows where it is looking. A disembodied voice from nowhere is exactly the ambient AI Tangi stands against.

In the 1960s humanity went to the moon. And then we hit a crossroad, between the real world and the newly born digital world. The digital world won. We know where this ends. Wall-E. The Matrix. The matrix has no body. It is everywhere at once, so it is nowhere you can point to.

Trust needs a place

People trust what they can see and hold. Nobody trusts the maid with their kids. But everyone trusts the babysitter with the dishes. Trust scales up into usefulness. Usefulness does not scale up into trust. A thing in the room earns trust the way a person does: you watch it, you learn its habits, you know when it is there.

Early radios were housed in furniture so that a new technology could stand in the living room. The cabinet was a familiar product people already knew where to put and how to use. The lamp is Tangi's license to stand in a home.

Attention you can see

Tangi stands on a learner's desk, attends to the work in front of them, and draws on the real page with light. You can always tell what it looks at, from across the room. Its attention follows yours. It can visibly look away, so you can see you are not watched.

Gaze and projection share one axis. Looking up at you takes the light off the page. Attention that costs something reads as real attention.

Off is a switch on its body, a hardware switch, not a software promise. It never wakes on its own. Asleep, it folds onto itself, its head resting on its body. You can move it to the piano or the kitchen table.

What people love

For six months we showed robots at the Tel Aviv Museum of Art. They could only track people and breathe: no speech, no content, no task. A skeptical curator melted. A boy stayed fifteen minutes and kept returning to the same one of several identical units. Mechanical movement got attention. Organic movement got affection.

What people love is the cheapest thing in the product, and it happens while the robot does nothing. It happens because the robot is there, in the room, with a front you can read. Nobody feels that for a voice from nowhere.

Back to reality

Connection is a core human instinct. The connection is the hardware. We want to come back to reality, but keep everything we gained from the digital world. So we give AI a body: one you can see, touch, move by hand and switch off.

That is our vision of truly personal devices, mixed in everyday life. Some designed by us, some designed by you. The first one designed by us is Tangi. We're on a mission to get personal robotics right, by building kind machines for human growth.

Which machine would you let into your child's room?

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